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Astroprof
Jun 22, 2006 at 9:47 am

The biggest airline around here seems to have done away with service as a cost saving measure. I am glad that some airlines still have service!
Melissa
Jun 23, 2006 at 1:43 am

Definitely! Singapore and Cathay has always been at the top of my list. Not only is the service onboard excellent, even their ground staff AND customer service (phone) are all efficient and friendly.
Melissa
Jun 23, 2006 at 1:43 am

*have
Mary Jo Manzanares
Jun 23, 2006 at 6:00 am

I’ve not flown on either Singapore or Cathay, but have met a few of their Flight Attendants standing in various crew lines (customs, hotels, security, etc.).

I find it interesting that while we share a lot of the same issues about the job, that they are consistently rated higher in service than even the best U.S. carriers.

Not sure why that is — maybe they don’t bring the issues to work, maybe it’s not as bad as we think, maybe it’s cultural. I don’t know.

I think I’m going to have to schedule a trip and fly on them!
Fly Away Cafe » Ten Ten Service Oriented US & Canadian Hotels
Jun 27, 2006 at 6:48 pm

[…] More of the Top Ten Lists from Travel+Leisure June 2006 edition,Â this time the Top Ten U.S. and Canadian Hotels for service: […]