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The Travel Industry Should Do This

by Mary Jo Manzanares on January 4th, 2008

Should do this logo As an airline employee, I frequently get blasted by friends (and sometimes strangers) who have bad travel experiences.  Whether it’s on an airplane, at a hotel, or bad weather at the beach, I guess they think I can fix it (I can’t), empathize (I do), or change the bad memory (not likely).

Next time you want to sound off about any aspect of the travel experience, take a look at Should Do This, a virtual suggestion box that allows you to make suggestions, register complaints, or comment on the suggestions and complaints of others.

So if you are fed up with the service on Brand X Airline, leave a suggestions that it needs to wise up.  If you think that Brand Z Airline is the best thing since sliced bread, you can leave a suggestion that more companies should be like it.

Not all the complaints and suggestions are travel related, so you may find yourself spending some time there.

Or, you could just leave your suggestion here in the comments.

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POSTED IN: Air Travel, Products & Resources, Travel Tips

2 opinions for The Travel Industry Should Do This

  • Hil
    Jan 4, 2008 at 8:59 am

    Awww. (((Mary Jo))) I’m sure you’ve been getting an earful since the holidays. That stinks. It’s not bad enough you have to deal with complaints on the job. You shouldn’t have to come home and hear about it, too.

  • Mary Jo Manzanares
    Jan 5, 2008 at 7:57 pm

    Thanks for the sympathy, Hil.

    I do empathize with all the complaint, and wish I could solve many of them, but I’m afraid that much of the time I’m in the same situation as everyone else.

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